Our History
At Sidon Water, we have a rich history that spans over 30 years. It all started when the inventor of our technology was asked to tackle the persistent problem of limescale build-up in commercial cooling towers. He tried countless water conditioning systems but found them all to be ineffective.
This spurred him to dive deeper into the problem and understand the root cause of limescale. After extensive research and development, he created the Integro™ technology, which quickly gained recognition in specialist industrial applications, especially in the Oil & Gas sector.
In 2019, Sidon Water was established by a group of business partners who recognized the enormous potential of the Integro™ technology. Today, we’re proud to say that our certified solution is suitable for any business size and industry, and we have offices and manufacturing facilities in the USA & UK, as well as distributors in Benelux, Spain and Greece.
Our journey has been one of continuous innovation, perseverance, and a deep commitment to the environment. We’re pleased to offer a tested and guaranteed technology that is not only effective but also eco-friendly. Join us as we continue to make a positive impact on the world, one Integro™ at a time.
Our Mission
At Sidon Water, we are on a mission to provide businesses with innovative and sustainable water treatment solutions that improve efficiency, reduce costs, and protect the environment. Join us as we create a brighter and more sustainable future for businesses and the planet.
Our Vision
Our vision at Sidon Water is to be the world’s leading sustainable water treatment solutions provider. Through continuous innovation, we strive to provide cutting-edge technology that anticipates and exceeds customer needs. We aspire to lead the way in ethical and sustainable business practices.
Our Commitments to You
- Responding in a timely manner to your enquiry.
- Always being polite, helpful, and professional.
- Acting with integrity in everything we do.
- Taking the time to truly understand your business needs.
- Providing honest assessments of our technology's effectiveness for your specific situation.
- Delivering site reports that are accurate, clear, and actionable.
- Ensuring that the benefits and savings you receive from our Integro™ technology are worth your investment in our solution.
- Building strong, lasting relationships with our customers.
- Holding ourselves accountable for everything we do.
Our Process
1.
Initial Inquiry
We will respond quickly to set up a call or visit.
2.
Introductory Call/Visit
Discussion to understand your hard water issues.
3.
Site Survey
A Site Survey (in person or via video call) will be scheduled to understand your water system, what problems you are experiencing and where the Integro™ system could be installed.
4.
Customer Report
A detailed report of the site survey will be provided along with our recommendations. A quote will be provided at this time, if appropriate.
5.
Quote Acceptance
Upon acceptance of our quote, delivery timing will be provided and arranged.
6.
Product Delivery
Delivery details will be confirmed with you and a full installation guide provided for use by your engineer/fitter.
7.
Installation Follow up
After installation, we will follow up with you on a regular basis to ensure that the Integro™ system is meeting your expectations and resolving any identified problems.
8.
On-Going Support
Our staff members are always available to address any questions.
9.
Lifetime Warranty
Monthly Service Agreement Customers enjoy a lifetime warranty on all parts of the Integro™ System.
